Domain.com was initially very responsive and took my money for website builder and hosting. Despite purchasing an SSL certificate twice now on top of website builder and hosting package, my website remains not secure, and customer service reps refuse to respond to my live chat and email inquiries. I even reached out to the CEO on LinkedIn; again with no response. Such a horrible customer service. And now I am stuck. Stay away form doman.com

Be warned for domain.com everyone! Cheap prices but a large part of my website is offline in literally every update via the domain.com website builder tool. Absolutely the worst customer service I have ever seen. They often write that they just don’t know and in most cases close the chat due to inactivity (when you do not respond 2 minutes…) and then it starts over with another person (strong feeling it’s just 1 same person but different names as the type of handling and communication is very much the same) and over and over again and they suggest to skip the website update. Just a simple blog and product update which I cannot skip, super frustrating and I have customers!

I am moving away from domain.com as hosting provider and their malfunctioning website tools and horrible customer service. I should have known with low prices but as terrible as this should be illegal, domain.com looks like a scam.

I have been with domain.com for about 5 years maybe more. Today I find out technical support has been canceled. You can no long get help by phone. When you could get help by phone they were awesome! Now I am looking for a new hosting site. Any recommendations?

i bought a few domains from them and they never send me the email purchasing confirmation. There is no customer call center, chat room keeps you waiting for hours. They took the payment from my account for domains I have purchased but they saying the domain is not yours, so I put this as a complaint and they don't care also no response. btw the domains i bought from them were available on domain.com but were not available on GoDaddy, so guys please advise where to buy my domains. thanks

Ils ont bloqué ’accès à mon domaine et je n’ai pas pu faire le renouvellement comme par hasard un jour après le dépassement de la date et ils me demandent 99 euros au lieu de 19’90

Website Builder and Domain have many issues when it comes to quality of the application. It is clear that there are not engineers maintaining or fixing defects on a regular basis. The technical knowledge of support is largely lacking, and I am going to begin looking to move everything to WordPress and possibly host on a different platform.

This company is the WORST! Lack of fixing a problem after hours of "chat" time. And by "chat" time I mean literal online chat and zero phone assistance. Horrific technical issues that they don't know how to resolve. Unless you want to waste countless productive hours, DO NOT use this company.

Be careful, they lock you in...you pay a price and suddenly they raise you twice the price...It's a hostage situation like godaddy...You have to run away from them or they will steal you at some point.
I don't recommend all these companies that take advantage to increase their prices every year.
domain.com to ban I do not want to deal with them.