Happy customer, the support is unbeatable The support that Krystal provide my business really is second to none. I contact the team on a regular basis on behalf of my customers, and I have never felt like we are a burden. I've even learnt some of their names as the team is relatively small. The team is UK based, they are technically capable, friendly, and are very efficient. This is what sets them apart from the competition. I feel like when it comes to hosting, it is all much of the same, except for how they treat their customers.
That being said, I'm so thankful I don't have to sit on the phone at GoDaddy on hold to someone who has no idea what they're doing, ever again. After moving away from GoDaddy, I have absolutely zero regrets, and I am incredibly happy I discovered Krystal and it's support team & platform. They really do provide an ultimate all-around frustration-free hosting experience. I am particularly fond of the live chat functionality & ticketing system as it fits in with the way I work, and allows me to concentrate on juggling multiple things at once. Nice work, Krystal. Kudos, from your happiest customer!