ZNetLive has following specialties that make it excel than its alternatives- 1) 24x7 customer assistance 2) 3 types of support mediums- Phone calls, chat and ticket support 3) Dedicated account manager for each and every customer to handle their all kinds of issues. 4) 15 years' experience in web hosting services.
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Issue faced by developer and I had to raise a ticket. One of the support executive Mr. Nikhil detailed me with the process and steps to resolve the issue from my end. It was a great conversation with him getting to the solution.
We are using ZnetLive services for 6-7 years now, with multiple products. although we never faced any big issues still for some small issues we faced recently and in the past. and those were handled by our Account Managers/ Support executives are really great.
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