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Arvixe mot CanSpace Solutions

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Priser
23 webbhotellsabonnemang 12 webbhotellsabonnemang
Utgångspris 35 kr / månad 35 kr / månad
Gratis domän Ja Nej
Kuponger Nej Nej
Betyg
1.9
4.1
Pålitlighet 1.7
4.0
Priser 2.3
4.1
Användarvänligt 1.8
4.2
Support 1.5
4.0
Funktioner 2.0
4.1
Användarrecensioner
190 recensioner 21 recensioner
Senaste positiva recensionen
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... Mer information : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Dölj
Amazing Wordpress Host
Guanyin (Jimmy) Zhao,
10
I moved my Wordpress site to CanSpace from GoDaddy a few weeks ago and it has been FLYING ever since. I actually just assumed Wordpress was a slow platform but the support guys at CanSpace helped me optimize my site and it's ... Mer information performing at least 2-3x faster than before which is amazing. I literally just reached out to their support for tips and they offered to log in and do it for me. They also did an imap-to-imap transfer to move all my email over which was greatly appreciated and a bottleneck with migrating to any other provider I was considering. Email is also working better than before. I'm a happy customer! Dölj
Senaste negativa recensionen
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... Mer information rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Dölj
Three Words: Host From Hell
Johanna Anderson,
2.0
Have been doing business using the same domains for more than 15 years and upon transferring them to CanSpace almost half of my contact list says my emails are going to their spam filter - only Gmail accounts were reliably re... Mer information ceiving messages from our domains. Of course CanSpace had no idea what I was talking about but this is the same host that repeatedly cited 'propagation time' and 'client email configuration' as the reason for almost 48 hours downtime with the transfer of these domains. In the end it turned out that their 'senior' tech discovered that our MX records had been incorrectly entered -- but no apologies offered for the lies told by their incompetent support staff. I should further add that this was only discovered after raising almost a dozen tickets because guess what? Despite claiming to offer 24/7 telephone support, their phone lines were mysteriously down when we called as they were "in the middle of moving offices" - of course. When I escalated the situation to owner Sunil and explained how messages from our domains were being blocked by half our address book since transferring them to Canspace, I was told to sign up for Amazon SES (Simple Email Service) - at an added cost - to better ensure that our messages were whitelisted. Fifteen years using the same domains with various hosts, no problem. Day one and every day after with Canspace, half the messages being sent from our domain are blocked. It was such a disruption to our business during our busiest time of year that we had to switch to using a Gmail account to ensure reliable email communication. The eventual solution? Transferring the domains the hell away from CanSpace to Namespro based in Vancouver. Total downtime? 3 hours but more importantly once again all of our emails are reaching our clients and the nightmare that is CanSpace is thankfully over. Deal with CanSpace at your own risk. Dölj
Delat webbhotell
8 abonnemang från 35 kr till 349 kr 3 abonnemang från 35 kr till 157 kr
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PersonalClass

4,00 kr / MÅ
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  • Bandbredd: Obegränsat
  • Panel: cpanel
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Starter

4,99 kr / MÅ
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Under 8 dollar

PersonalClass Pro

7,00 kr / MÅ
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Medium

9,99 kr / MÅ
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BusinessClass

22,00 kr / MÅ
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Professional

22,99 kr / MÅ
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Virtuella privata servrar
4 abonnemang från 349 kr till 872 kr 3 abonnemang från 341 kr till 1 363 kr
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VPS CLASS

40,00 kr / MÅ
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VPS-Erie

49,99 kr / MÅ
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Dedikerade servrar
8 abonnemang från 1 123 kr till 3 117 kr 3 abonnemang från 1 023 kr till 2 045 kr
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Över 10 dollar

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

128,70 kr / MÅ
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Dedi-32

149,99 kr / MÅ
  • Utrymme 4 TB
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Cloud Hosting
3 abonnemang från 942 kr till 1 291 kr
Nej
Under 4 dollar Nej Nej
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Över 10 dollar

Basic

108,00 kr / MÅ
  • Utrymme 150 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "Basic"
Nej
Återförsäljare
Nej
3 abonnemang från 137 kr till 341 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej Nej
Över 10 dollar Nej

Bronze Reseller

19,99 kr / MÅ
  • Utrymme 85 GB
  • Bandbredd: 1 TB
  • Panel: whm
Visa abonnemanget "Bronze Reseller"
Serverplatser
2 av 6 1 av 6
Nordamerika Ja Ja
Europa Nej Nej
Asien Ja Nej
Oceanien Nej Nej
Sydamerika Nej Nej
Afrika & Mellanöstern Nej Nej
Supporttjänster
5 av 6 4 av 6
Direktchatt Ja Ja
Telefonsupport Ja Ja
E-postsupport Ja Ja
Forum Ja Nej
Videoguider Nej Nej
Kunskapsbas Ja Ja
CMS-support
5 av 9 7 av 9
WordPress Ja Ja
Hanterad WordPress Nej Nej
Joomla Ja Ja
Drupal Ja Ja
Magento Ja Ja
Fantastico Ja Ja
Softaculous Nej Nej
PrestaShop Nej Ja
Zen Cart Nej Ja
OS-stöd
2 av 2 1 av 2
Windows Ja Nej
Linux Ja Ja
Språkstöd
2 av 7 3 av 7
PHP Ja Ja
Java Nej Nej
Python Nej Nej
Node.js Ja Nej
Django Nej Nej
Perl Nej Ja
Ruby on Rails Nej Ja
Databasstöd
1 av 3 1 av 3
MongoDB Nej Nej
MySQL Ja Ja
PostgreSQL Nej Nej
Stöd För Betalningssätt
3 av 6 1 av 6
PayPal Ja Nej
Kreditkort Ja Ja
Skrill Ja Nej
Banköverföring Nej Nej
Webmoney Nej Nej
Bitcoin Nej Nej
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