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Arvixe mot TMDHosting

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Priser
23 webbhotellsabonnemang 18 webbhotellsabonnemang
Utgångspris 35 kr / månad 26 kr / månad
Gratis domän Ja Ja
Kuponger Nej 1 kupong
Betyg
1.9
4.5
Pålitlighet 1.7
4.5
Priser 2.3
4.4
Användarvänligt 1.8
4.5
Support 1.5
4.5
Funktioner 2.0
4.5
Användarrecensioner
190 recensioner 445 recensioner
Senaste positiva recensionen
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... Mer information : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Dölj
Amazing Service and Product
Kris Branigan,
10
TMDHosting has excellent customer service and technical staff. At several points during my time with them I've needed assistance in setting up services, databases, etc. with the turnaround time and response being fantastic.
T... Mer information he service itself has been exemplary with no downtime and useful cpanel/softalicious script options. Dölj
Senaste negativa recensionen
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... Mer information rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Dölj
I didn't like the way that they auto-renewed my hosting plan without informing me
Geline Alfe,
4.0
I have a hosting plan with TMDhosting but I haven't been pursuing my website and cancelled the domain. Suddenly, I saw in my email that they have charged my credit card for another year of hosting. I was shocked about it and ... Mer information upset. I inquired about it and requested that I be refunded for the following reasons:
1. It's difficult financial times during Covid. The money charged can greatly help us with more important expenses.
Their take: Its their rule. I said there is always an exception if your company has a heart, you would consider that. They said their clients want it auto renewed because they don't want downtime. I said, still, I am not same as all your other clients so you should consider. They never did.
2. They didn't remind us about it before the due date. I have seen articles online that talked about legal cases because companies needed to remind their clients before renewing even if they're on auto-renew. In my case, there wasn't any auto-renew options.
Their reply: It was in the contract. Who would read those long contracts? Does anybody do? I said if that was the case it should have been straightly said right from the start and that they needed to remind because obviously, I wasn't needing that hosting anymore. Still, they insisted.
I don't like the way they do this thing. I am going to use my hosting because it's gonna be wasted. I have to make another site just so it's going to be useful. However, if I need to go on with my site next year, I am going to move my website to another hosting company and would never use this hosting company again.
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8 abonnemang från 35 kr till 344 kr 3 abonnemang från 26 kr till 69 kr
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4,00 kr / MÅ
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  • Panel: cpanel
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Starter Package

2,95 kr / MÅ
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Visa abonnemanget "Starter Package"
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7,00 kr / MÅ
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BusinessClass

22,00 kr / MÅ
  • Utrymme Obegränsat
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  • Panel: cpanel
Visa abonnemanget "BusinessClass"
Nej
Virtuella privata servrar
4 abonnemang från 344 kr till 858 kr 5 abonnemang från 172 kr till 558 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej Nej
Över 10 dollar

VPS CLASS

40,00 kr / MÅ
  • Utrymme 50 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "VPS CLASS"

Starter VPS

19,97 kr / MÅ
  • Utrymme 40 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "Starter VPS"
Dedikerade servrar
8 abonnemang från 1 104 kr till 3 066 kr 4 abonnemang från 686 kr till 1 287 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej Nej
Över 10 dollar

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

128,70 kr / MÅ
  • Utrymme 128 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz"

Starter DS

79,97 kr / MÅ
  • Utrymme 1 TB
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Visa abonnemanget "Starter DS"
Cloud Hosting
3 abonnemang från 927 kr till 1 270 kr 3 abonnemang från 52 kr till 86 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej

Starter Cloud

5,95 kr / MÅ
  • Utrymme Obegränsat
  • Bandbredd: Obegränsat
Visa abonnemanget "Starter Cloud"
Över 10 dollar

Basic

108,00 kr / MÅ
  • Utrymme 150 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "Basic"

Enterprise Cloud

9,95 kr / MÅ
  • Utrymme Obegränsat
  • Bandbredd: Obegränsat
Visa abonnemanget "Enterprise Cloud"
Återförsäljare
Nej
3 abonnemang från 172 kr till 429 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej Nej
Över 10 dollar Nej

STANDARD

19,95 kr / MÅ
  • Utrymme 65 GB
  • Bandbredd: 700.01 GB
  • Panel: cpanel
Visa abonnemanget "STANDARD"
Data Centers
2 av 6 4 av 6
Nordamerika Ja Ja
Europa Nej Ja
Asien Ja Ja
Oceanien Nej Ja
Sydamerika Nej Nej
Afrika & Mellanöstern Nej Nej
Supporttjänster
5 av 6 5 av 6
Direktchatt Ja Ja
Telefonsupport Ja Ja
E-postsupport Ja Ja
Forum Ja Nej
Videoguider Nej Ja
Kunskapsbas Ja Ja
CMS-support
5 av 9 6 av 9
WordPress Ja Ja
Hanterad WordPress Nej Ja
Joomla Ja Ja
Drupal Ja Ja
Magento Ja Ja
Fantastico Ja Nej
Softaculous Nej Nej
PrestaShop Nej Ja
Zen Cart Nej Nej
OS-stöd
2 av 2 2 av 2
Windows Ja Ja
Linux Ja Ja
Språkstöd
2 av 7 7 av 7
PHP Ja Ja
Java Nej Ja
Python Nej Ja
Node.js Ja Ja
Django Nej Ja
Perl Nej Ja
Ruby on Rails Nej Ja
Databasstöd
1 av 3 3 av 3
MongoDB Nej Ja
MySQL Ja Ja
PostgreSQL Nej Ja
Stöd För Betalningssätt
3 av 6 3 av 6
PayPal Ja Ja
Kreditkort Ja Ja
Skrill Ja Nej
Banköverföring Nej Ja
Webmoney Nej Nej
Bitcoin Nej Nej
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