I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within ...
record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
Over the last year, the service from Arvixe has been horrendous. There have been server outages that have lasted from hours to almost a week. Technica...
l Support staff is incompetent. Additionally, they do not read the messages that one sends in chat. As for generating a trouble ticket, I generated a trouble ticket on Dec. 30, 2022 at 8:30am Central Time. They did not respond until January 3, 2023 at 9:05am stating there was no problem. Well. NO SH*T, Sherlock. The server reappeared sometime after 21:00 on Saturday, December 31, 2022. Even though the server shared057.arvixe.com died sometime on December 29. There are no reports that anything was wrong with the server. Plus, Arvixe raises their rates every year once you are stupid enough to purchase a service. Things were good in 2015, yet the service and support has rapidly declined since 2019. At one time, I hosted 10 domains on Arvixe. Because of poor service I moved them to another hosting service. Will move the last three this month.
I hereby tell everyone to avoid this host. They are scam, never use their service because its very poor. I paid for more than 5 servers with them only...
for them to suspend all my servers without notice. I contacted their online chat and the online support asked me to open a ticket which i did and the next thing i realised after opening a ticket was my account was deleted as well as the 97$ i deposited on my account.
My only offence was that one of the server sent out mails which was totaly false because i only host website on those servers and each of those servers i limited to 50 emails per hour using WHM by cpanel.
I must confess this guys are bunch of rippers and only after taking your money without offering you any services.
Please everyone stay away from them. their services is nothing but ripping and only after your payment after which they delete your account and sell to another person only last 1 day.
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