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Arvixe mot Webempresa

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Priser
23 webbhotellsabonnemang 3 webbhotellsabonnemang
Utgångspris 35 kr / månad 790 kr / månad
Gratis domän Ja Ja
Kuponger Nej Nej
Betyg
1.9
4.6
Pålitlighet 1.7
4.7
Priser 2.3
4.4
Användarvänligt 1.8
4.6
Support 1.5
4.7
Funktioner 2.0
4.6
Användarrecensioner
190 recensioner 142 recensioner
Senaste positiva recensionen
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... Mer information : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Dölj
¡Excelente empresa!
Rafael Duarte,
10
Sin duda, Webempresa es uno de los mejores hosting del mercado, no solo porque presta un servicio de almacenamiento de calidad, sino porque cuenta con un personal de soporte de primera mano que te apoya en los momentos más di... Mer information fíciles. Estoy muy agradecido con Webempresa porque creen en mí y en mi proyecto. Los felicito y los recomiendo. ¡5 estrellas para ellos! Dölj
Senaste negativa recensionen
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... Mer information rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
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8 abonnemang från 35 kr till 345 kr 3 abonnemang från 790 kr till 2 488 kr
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Hosting WordPress Plan M

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128,70 kr / MÅ
  • Utrymme 128 GB
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Visa abonnemanget "Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz"
Nej
Cloud Hosting
3 abonnemang från 931 kr till 1 275 kr
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Basic

108,00 kr / MÅ
  • Utrymme 150 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "Basic"
Nej
Data Centers
2 av 6 1 av 6
Nordamerika Ja Nej
Europa Nej Ja
Asien Ja Nej
Oceanien Nej Nej
Sydamerika Nej Nej
Afrika & Mellanöstern Nej Nej
Supporttjänster
5 av 6 5 av 6
Direktchatt Ja Ja
Telefonsupport Ja Nej
E-postsupport Ja Ja
Forum Ja Ja
Videoguider Nej Ja
Kunskapsbas Ja Ja
CMS-support
5 av 9 3 av 9
WordPress Ja Ja
Hanterad WordPress Nej Nej
Joomla Ja Ja
Drupal Ja Nej
Magento Ja Nej
Fantastico Ja Nej
Softaculous Nej Nej
PrestaShop Nej Ja
Zen Cart Nej Nej
OS-stöd
2 av 2 1 av 2
Windows Ja Nej
Linux Ja Ja
Språkstöd
2 av 7 1 av 7
PHP Ja Ja
Java Nej Nej
Python Nej Nej
Node.js Ja Nej
Django Nej Nej
Perl Nej Nej
Ruby on Rails Nej Nej
Databasstöd
1 av 3 1 av 3
MongoDB Nej Nej
MySQL Ja Ja
PostgreSQL Nej Nej
Stöd För Betalningssätt
3 av 6 3 av 6
PayPal Ja Ja
Kreditkort Ja Ja
Skrill Ja Nej
Banköverföring Nej Ja
Webmoney Nej Nej
Bitcoin Nej Nej
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