I've been checking OVHcloud for a While now and Finally took a Dedicated Server. Uptill now, I haven't faced any issues and Outages. However, The promised time for provisioning was shown 120 seconds and I got provisioning aft... Mer information er an hour which was nowhere mentioned. Support is Not responsive and takes around a day for reply and sometimes 3 days, However, One of their team members Harry contacted me for Purchasing the Server and uptill now, I've only contacted him regarding me Solutions and was satisfactory. Take a Note that OVH Call lines are too busy that it takes 20min to get them on the phone... I've Just used them for 10 days and so I cannot give more Insights... But till now, I am good that there is someone I can message if anything happens.... However, I thought the Response timings would be same like of Hetzner DC (30min) which I apparently left ordering servers due to its sudden price hike but overall its good! I don't know much about the cases of Bad reviews so no Comment on them... Dölj

i'd purchased a vps plan on 18th sept, tried to setup 3 times but always returned with some error. the first time issue with root access, 2nd time issue with outdated command and third time with securing vps,
i give up after... Mer information 3rd attempt and wanted to cancel the vps, but their cancel form always returned with error.
then i'd opened support ticket to cancel the order, they replied after 3 days "Please note that we offer the refund only if there are any hardware faults"
i explained then next day they replied "Our billing team has reviewed your refund request and we regret to inform you that you are not eligible for a refund."
their stupid server not workings and now they don't refund for it too.
i lost my money but you better be careful. Dölj