I have been using the on-demand server offering for a number of years. They just announced in June that the service will be d
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iscontinued by the end of September. No compensation, no assistance, no reason, poor communications, no method of converting. I have been forced to go to another vendor and rebuild the server from scratch at great expense (4 days effort). Will never consider this organization again.
The whole point of using a cloud service is that they take care of the infrastructure and ensure its availability. By cancelling the service on short notice and without reason, it is like the service has crashed. The only consolation is that I got 3 months notice. It was a good thing I was not in the middle of a major project.
Turns out the new vendor was cheaper.
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