DomainKing Nigeria mot GoDaddy 2021

sant. Just this year I have hosted more than 10 websites with them and one of them is a 3 year unlimited plan. I dont see any reason not to give them 5 star rating.
I believe those bad mouthing them might be competing companies.

and overall experience I had with the service provider.

e fourth day I have been messaging them with no one to respond. Is this what you call good customer support.
All the support option are dead including the in-house support ticket. They are totally not active on social media even for us to communicate with them.
Seems nobody is listening at all to customer but just for them to run series of ads to get more people to purchase without delivering the service. This email support@domainking.ng is totally robot-friendly and no one will reply from it.
Please stay away from them or else, you will feel the pain I am feeling with this company...I just got to know they are not even domiciled in Nigeria but from India which is really bad and I will soon file a report to the federal government about them.
Imagine, if it takes a company 48-72 hours to reply customer support tickets, what is now the fate of such client in the face of downtime or issues?

agents were helpless as they always said that the concerned department only works via email.
So this is what happened exactly,
On Friday 25-06-2021 12:19 AM , I got an email from Godaddy that on of my domain is serving some malicious content and I have 24 hours to remove that content, otherwise my domain will be suspended. They didn't provide any details of that content, instead just mentioned my homepage.
I contacted Godaddy live chat, the agent checked my site and confirm that my site is clean and nothing will happen, he asked me to email hostsec(at)godady.com, which I did.
While I was sending them an email, I got another email from Godaddy that my domain is now suspended, I asked the agent about it and he asked me to email hostsec(at)godaddy.com and they will add my domain again in my account.
In response to my email, I got a response from GoDaddy that I have violated some TOS, and the domain is now permanently suspended.
After that I replied to them and asked for a reason as I was sure that there was nothing wrong with my website, I also got it checked from my hosting provider, but in response, Godaddy said that they can't explain and I have to read TOS.
After that I had many chats with support agents and calls as well but they were helpless as they said that the concerned department only works via email and only that department can explain the reason, all of them asked me to email hostsec(at)godaddy.com, I did several emails and with each email, a new incident ID gets created, but I never got a reply
Following are the incident IDs created, I was emailing them whenever I had a chat with the agent and they all suggest emailing hostsec(at)godaddy.com with details.
45151090
45155445
45158064
45163408
Though I never got any response for the above incidents, on 30-06-2021, I got an email from Godaddy that another of my domains has been suspended as its serving malicious content, again they didn't provide any details.
Along with that suspension, I got a reply on my incident id 45158064, but the response was not anything about the domain, instead, they said that my account is now permanently closed, and this is how I lost all my domains.