Hetzner Online mot Liquid Web 2019

company is hated, but they are really ok..

our account from previous hosting company.
Professional understanding and caring!
In today's Universe hard to obtain.
Newslink7.com
JB

es timely. but two month ago suddenly i saw "expired card" declined message. my card has validity till 2021 but again to make sure everything alright i contacted with my bank they said everything is alright but they are not getting any payment request from hetzner. so i tried again, they have some policy like 5 failure and your card payment locked permanently ! who is the inventor of this policy definitely he deserves noble award.
so after trying to pay again i received expired card error and tried again after two days with no luck but this time my card payment blocked.
i contacted with them and tell them the situation and requested them to reactivate my card payment and find out the reason why it's giving false error and receive no support. finally i couldn't not pay due to their uneducated stuffs who can't even read an email properly which is written in English.
i have recommended lots of people to take service from hetzner because my experience was awesome with them upto last 1.5 years as i dont require any support. but when i need this general support (not server releated) everything changed. they will not provide you support even their system has issue. my card doesn't work due to their payment gateway problem and instead of helping they have ignored everything.
" my card was valid, active and ready to pay, I'm still using same card on upcloud.com lol" so mr hetzner have lots of customers thus they don't care about any specific customer.
i told them to reactivate account they can't do it until i send money though bank transfer ! my country doesn't allow me to do such transfer and we don't have paypal support. so card is only a way to pay and they locked it !! thanks

urity support ticket submitted Saturday requesting urgent assistance with some vulnerability issues regarding my SSL certificate. It's now Tuesday and I have not had a single response in more than three days. I have called at least twice each day and each time I am told the security support team is busy and they are very sorry for the delay. I should hear from someone within a few hours.. But still, three days later ... nothing. EXTREMELY DISAPPOINTED!