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Memset mot HostArmada

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Priser
6 webbhotellsabonnemang 10 webbhotellsabonnemang
Utgångspris 1 513 kr / månad 35 kr / månad
Gratis domän Nej Ja
Kuponger Nej 1 kupong
Betyg
2.2
5.0
Pålitlighet 1.0
5.0
Priser 3.0
4.9
Användarvänligt 4.0
5.0
Support 1.0
5.0
Funktioner 2.0
5.0
Användarrecensioner
1 recension 224 recensioner
Senaste positiva recensionen No reviews yet
generally great service, easy user interphase, great support, zero down time.
jamie fabian,
10
been using hostarmada for sometime now, it has been an awesome experience. its affordable, efficient and great support, i would recommend hostarmada to anyone who needs a reliable hosting company.
Senaste negativa recensionen
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mer information ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Dölj
No reviews yet
Delat webbhotell
Nej
3 abonnemang från 35 kr till 49 kr
Under 4 dollar Nej

Start Dock

3,99 kr / MÅ
  • Utrymme 15 GB
  • Bandbredd: Obegränsat
  • Panel: cpanel
  • Antal webbplatser: 1
Visa abonnemanget "Start Dock"
Under 8 dollar Nej

Web Warp

4,69 kr / MÅ
  • Utrymme 30 GB
  • Bandbredd: Obegränsat
  • Panel: cpanel
Visa abonnemanget "Web Warp"
Över 10 dollar Nej Nej
Virtuella privata servrar
Nej
4 abonnemang från 356 kr till 873 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej Nej
Över 10 dollar Nej

Web Shuttle

41,21 kr / MÅ
  • Utrymme 50 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "Web Shuttle"
Dedikerade servrar
6 abonnemang från 1 513 kr till 9 603 kr 3 abonnemang från 1 285 kr till 2 836 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej Nej
Över 10 dollar

1U 1xQuad-Core

175,46 kr / MÅ
  • Utrymme 1 TB
  • Bandbredd: Obegränsat
Visa abonnemanget "1U 1xQuad-Core"

Armada DS - LIFT OFF!

149,00 kr / MÅ
  • Utrymme 160 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "Armada DS - LIFT OFF!"
Serverplatser
2 av 6 4 av 6
Nordamerika Ja Ja
Europa Ja Ja
Asien Nej Ja
Oceanien Nej Ja
Sydamerika Nej Nej
Afrika & Mellanöstern Nej Nej
Supporttjänster
3 av 6 6 av 6
Direktchatt Ja Ja
Telefonsupport Ja Ja
E-postsupport Ja Ja
Forum Nej Ja
Videoguider Nej Ja
Kunskapsbas Nej Ja
CMS-support
2 av 9 8 av 9
WordPress Nej Ja
Hanterad WordPress Nej Ja
Joomla Nej Ja
Drupal Nej Ja
Magento Ja Ja
Fantastico Ja Ja
Softaculous Nej Nej
PrestaShop Nej Ja
Zen Cart Nej Ja
OS-stöd
2 av 2 1 av 2
Windows Ja Nej
Linux Ja Ja
Språkstöd
0 av 7 4 av 7
PHP Nej Ja
Java Nej Nej
Python Nej Ja
Node.js Nej Ja
Django Nej Nej
Perl Nej Ja
Ruby on Rails Nej Nej
Databasstöd
0 av 3 2 av 3
MongoDB Nej Ja
MySQL Nej Ja
PostgreSQL Nej Nej
Stöd För Betalningssätt
0 av 6 2 av 6
PayPal Nej Ja
Kreditkort Nej Ja
Skrill Nej Nej
Banköverföring Nej Nej
Webmoney Nej Nej
Bitcoin Nej Nej
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