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Memset mot Kamatera

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Priser
6 webbhotellsabonnemang 21 webbhotellsabonnemang
Utgångspris 1 607 kr / månad 37 kr / månad
Gratis domän Nej Nej
Kuponger Nej Nej
Betyg
2.2
4.9
Pålitlighet 1.0
5.0
Priser 3.0
5.0
Användarvänligt 4.0
5.0
Support 1.0
5.0
Funktioner 2.0
5.0
Användarrecensioner
1 recension 129 recensioner
Senaste positiva recensionen No reviews yet
Awesome Support.
Bartosz Piekarski,
10
Really nice and friendly support. Helped with any question i had . Easy to use console for a customer and again nice support :D Never had a problem with a server.
Senaste negativa recensionen
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mer information ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Dölj
Incompetent and rude support
Slavko Lazovski,
4.4
Not recommended.
Support feels rude and apply obsessive marketing, like "Hey, I don't get, why you don't want to give me your mail, no spam guaranteed".
At the end i didn't manage to connect any of my credit cards for unknown... Mer information reason. They said i should write to billing team for manual card connection. Previously not problem with this cards for any services. Dölj
Virtuella privata servrar
Nej
19 abonnemang från 37 kr till 21 953 kr
Under 4 dollar Nej

1 vCPU (Type A, 2667MHz, 1024MB)

4,00 kr / MÅ
  • Utrymme 20 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "1 vCPU (Type A, 2667MHz, 1024MB)"
Under 8 dollar Nej

1 vCPU (Type A, 2667MHz, 2048MB)

6,00 kr / MÅ
  • Utrymme 20 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "1 vCPU (Type A, 2667MHz, 2048MB)"
Över 10 dollar Nej

2 vCPU (Type A, 5333MHz, 2048MB)

12,00 kr / MÅ
  • Utrymme 30 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "2 vCPU (Type A, 5333MHz, 2048MB)"
Dedikerade servrar
6 abonnemang från 1 607 kr till 10 204 kr 2 abonnemang från 175 kr till 275 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej Nej
Över 10 dollar

1U 1xQuad-Core

175,46 kr / MÅ
  • Utrymme 1 TB
  • Bandbredd: Obegränsat
Visa abonnemanget "1U 1xQuad-Core"

1 vCPU (Type D, 2667MHz, 1024MB)

19,00 kr / MÅ
  • Utrymme 20 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "1 vCPU (Type D, 2667MHz, 1024MB)"
Data Centers
2 av 6 3 av 6
Nordamerika Ja Ja
Europa Ja Ja
Asien Nej Ja
Oceanien Nej Nej
Sydamerika Nej Nej
Afrika & Mellanöstern Nej Nej
Supporttjänster
3 av 6 3 av 6
Direktchatt Ja Ja
Telefonsupport Ja Ja
E-postsupport Ja Ja
Forum Nej Nej
Videoguider Nej Nej
Kunskapsbas Nej Nej
CMS-support
2 av 9 5 av 9
WordPress Nej Ja
Hanterad WordPress Nej Ja
Joomla Nej Ja
Drupal Nej Ja
Magento Ja Ja
Fantastico Ja Nej
Softaculous Nej Nej
PrestaShop Nej Nej
Zen Cart Nej Nej
OS-stöd
2 av 2 2 av 2
Windows Ja Ja
Linux Ja Ja
Språkstöd
0 av 7 7 av 7
PHP Nej Ja
Java Nej Ja
Python Nej Ja
Node.js Nej Ja
Django Nej Ja
Perl Nej Ja
Ruby on Rails Nej Ja
Databasstöd
0 av 3 3 av 3
MongoDB Nej Ja
MySQL Nej Ja
PostgreSQL Nej Ja
Stöd För Betalningssätt
0 av 6 1 av 6
PayPal Nej Nej
Kreditkort Nej Ja
Skrill Nej Nej
Banköverföring Nej Nej
Webmoney Nej Nej
Bitcoin Nej Nej
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