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A Small Orange mot Memset

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Priser
20 webbhotellsabonnemang 6 webbhotellsabonnemang
Utgångspris 26 kr / månad 1 509 kr / månad
Gratis domän Ja Nej
Kuponger Nej Nej
Betyg
1.9
2.2
Pålitlighet 1.7
1.0
Priser 2.3
3.0
Användarvänligt 1.8
4.0
Support 1.3
1.0
Funktioner 2.1
2.0
Användarrecensioner
29 recensioner 1 recension
Senaste positiva recensionen
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... Mer information etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Dölj
No reviews yet
Senaste negativa recensionen
They used to be excellent but are now dreadful
AnneMarie Brody,
2.8
They used to be excellent but now they are terrible. For over a month their servers have gone down every two days. The chat staff are as helpful as they can be but they do not seem to be allowed to refer matters up the chain ... Mer information to the senior managers. I cannot find out who the current CEO is and it is not there person you get when you Google the subject. If you press them on this they just say they will upgrade the support ticket. Every two days I have to get on the chat line to ask them to fix it. It am going mad with it. Dölj
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mer information ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Dölj
Delat webbhotell
4 abonnemang från 26 kr till 172 kr
Nej
Under 4 dollar

Tiny

2,92 kr / MÅ
  • Utrymme 512 MB
  • Bandbredd: 5.12 GB
  • Panel: cpanel
Visa abonnemanget "Tiny"
Nej
Under 8 dollar

Small

5,00 kr / MÅ
  • Utrymme 5 GB
  • Bandbredd: 51.2 GB
  • Panel: cpanel
Visa abonnemanget "Small"
Nej
Över 10 dollar

Medium

10,00 kr / MÅ
  • Utrymme 15 GB
  • Bandbredd: 153.6 GB
  • Panel: cpanel
Visa abonnemanget "Medium"
Nej
Virtuella privata servrar
8 abonnemang från 172 kr till 1 290 kr
Nej
Under 4 dollar Nej Nej
Under 8 dollar Nej Nej
Över 10 dollar

1

20,00 kr / MÅ
  • Utrymme 30 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "1"
Nej
Dedikerade servrar
8 abonnemang från 852 kr till 2 365 kr 6 abonnemang från 1 509 kr till 9 579 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej Nej
Över 10 dollar

Xeon E3-1220 V2

99,00 kr / MÅ
  • Utrymme 128 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "Xeon E3-1220 V2"

1U 1xQuad-Core

175,46 kr / MÅ
  • Utrymme 1 TB
  • Bandbredd: Obegränsat
Visa abonnemanget "1U 1xQuad-Core"
Data Centers
1 av 6 2 av 6
Nordamerika Ja Ja
Europa Nej Ja
Asien Nej Nej
Oceanien Nej Nej
Sydamerika Nej Nej
Afrika & Mellanöstern Nej Nej
Supporttjänster
5 av 6 3 av 6
Direktchatt Ja Ja
Telefonsupport Nej Ja
E-postsupport Ja Ja
Forum Ja Nej
Videoguider Ja Nej
Kunskapsbas Ja Nej
CMS-support
3 av 9 2 av 9
WordPress Ja Nej
Hanterad WordPress Nej Nej
Joomla Ja Nej
Drupal Ja Nej
Magento Nej Ja
Fantastico Nej Ja
Softaculous Nej Nej
PrestaShop Nej Nej
Zen Cart Nej Nej
OS-stöd
2 av 2 2 av 2
Windows Ja Ja
Linux Ja Ja
Språkstöd
3 av 7 0 av 7
PHP Ja Nej
Java Nej Nej
Python Ja Nej
Node.js Ja Nej
Django Nej Nej
Perl Nej Nej
Ruby on Rails Nej Nej
Databasstöd
1 av 3 0 av 3
MongoDB Nej Nej
MySQL Ja Nej
PostgreSQL Nej Nej
Stöd För Betalningssätt
2 av 6 0 av 6
PayPal Ja Nej
Kreditkort Ja Nej
Skrill Nej Nej
Banköverföring Nej Nej
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Bitcoin Nej Nej
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