The reliability of this company is very good.  They offer DDOS protection, which is becoming more and more important every year.  They also use high quality hardware to avoid outages related to this type of problem.  As mentioned before, the solid state drives can further benefit the uptime that they can provide.  They offer a 99.98% network and power uptime guarantee, which is very good.  Most companies don't offer this level of guarantee.

The first thing that jumps out at you when you are looking through their features is that all their hosting options come with solid state drives.  This is really great because SSD's help your site to load more quickly and they can help to avoid down time as well.  Most companies don't offer solid state drives until you get to more expensive options, if ever.

They also offer DDOS protection on all their hosting options, which is a great feature to have today.  While there are limits on disk space and bandwidth and things like that, the limits are quite high.  This means the vast majority of people won't ever run into trouble with not having enough disk space or anything like that.

They list what percentage of the CPU you are able to use per day, which is good to know.  This is a little weird for a company that claims to be very focused on non-technical users since these are tech-specs that most people wouldn't understand.

The tech support with this company is very good.  They have a team on staff 24/7 and will be happy to help you with any issues you're running into.  They also have a very nice knowledge base and FAQ section to get information when you need it.  Another item that I like with them is that they have a network status page to show if there are any known issues at any given time.

The pricing with this company starts out low, at 2.98 Euro per month and goes up from there.  For shared hosting you can get the largest package at just 14.98 Euro per month.  Given the fact that you get some very nice features, this is quite a deal.

Not surprisingly, VPS options are going to be more expensive, starting at 4.98 and going up to 34.98 for this type of hosting.  You will get greater control over the server and some other nice specs, which make this a great option for many people.  This is especially true if you can opt for the lower end VPS that has a lot of benefits for a very low price.