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Memset mot ChemiCloud

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Priser
6 webbhotellsabonnemang 11 webbhotellsabonnemang
Utgångspris 1 524 kr / månad 35 kr / månad
Gratis domän Nej Ja
Kuponger Nej 1 kupong
Betyg
2.2
5.0
Pålitlighet 1.0
5.0
Priser 3.0
5.0
Användarvänligt 4.0
5.0
Support 1.0
5.0
Funktioner 2.0
5.0
Användarrecensioner
1 recension 522 recensioner
Senaste positiva recensionen No reviews yet
Fast and solid VPS
Carlo D.,
10
We have never had any downtime while using their services, and the pricing for the managed server packages is fair and transparent. My current two VPSs at ChemiCloud have been extremely fast, reliable, and stable.
Senaste negativa recensionen
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mer information ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
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Be Careful
Hammad Khan,
4.0
I was honestly planning to sign up for Established Reseller Plan until i stumbled upon the pricing page. I must say that support was good and even waited for 15 mins since i had an urgent phone call to attend.
Anyways, long ... Mer information story short and here is the break down of events.
- So when I moved to buy now page, i was a bit shocked looking at the pricing (screenshot attached)
-- What they advertised is $17.49 per month so according to this it should be $209.88 for 12 months but they are asking for 9.40
- When i asked the support staff, he told me that this is what it is and you can pay monthly and remain on $17.49
-- Then when i asked him that this would not be true because your terms on pricing say something different (Link to screenshot https://ibb.co/HGP9jg5)
-- Response was sorry that we are unable to meet in the middle way and the chat closed
Seriously they should be ranked the lowest when it comes to reseller hosting and what a disappointment.
Dölj
Delat webbhotell
Nej
3 abonnemang från 35 kr till 96 kr
Under 4 dollar Nej

Starter

3,95 kr / MÅ
  • Utrymme 15 GB
  • Bandbredd: Obegränsat
  • Panel: cpanel
  • Antal webbplatser: 1
Visa abonnemanget "Starter"
Under 8 dollar Nej

Pro

6,95 kr / MÅ
  • Utrymme 25 GB
  • Bandbredd: Obegränsat
  • Panel: cpanel
Visa abonnemanget "Pro"
Över 10 dollar Nej

Turbo

10,95 kr / MÅ
  • Utrymme 35 GB
  • Bandbredd: Obegränsat
  • Panel: cpanel
Visa abonnemanget "Turbo"
Virtuella privata servrar
Nej
4 abonnemang från 174 kr till 3 126 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej Nej
Över 10 dollar Nej

CVPS 1

19,99 kr / MÅ
  • Utrymme 80 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "CVPS 1"
Dedikerade servrar
6 abonnemang från 1 524 kr till 9 676 kr
Nej
Under 4 dollar Nej Nej
Under 8 dollar Nej Nej
Över 10 dollar

1U 1xQuad-Core

175,46 kr / MÅ
  • Utrymme 1 TB
  • Bandbredd: Obegränsat
Visa abonnemanget "1U 1xQuad-Core"
Nej
Återförsäljare
Nej
4 abonnemang från 66 kr till 152 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej

Kickstart

7,49 kr / MÅ
  • Utrymme 60 GB
  • Bandbredd: 1 TB
  • Panel: whm
Visa abonnemanget "Kickstart"
Över 10 dollar Nej

Grow

9,99 kr / MÅ
  • Utrymme 90 GB
  • Bandbredd: 2 TB
  • Panel: whm
Visa abonnemanget "Grow"
Serverplatser
2 av 6 4 av 6
Nordamerika Ja Ja
Europa Ja Ja
Asien Nej Ja
Oceanien Nej Ja
Sydamerika Nej Nej
Afrika & Mellanöstern Nej Nej
Supporttjänster
3 av 6 5 av 6
Direktchatt Ja Ja
Telefonsupport Ja Ja
E-postsupport Ja Ja
Forum Nej Nej
Videoguider Nej Ja
Kunskapsbas Nej Ja
CMS-support
2 av 9 8 av 9
WordPress Nej Ja
Hanterad WordPress Nej Ja
Joomla Nej Ja
Drupal Nej Ja
Magento Ja Ja
Fantastico Ja Nej
Softaculous Nej Ja
PrestaShop Nej Ja
Zen Cart Nej Ja
OS-stöd
2 av 2 1 av 2
Windows Ja Nej
Linux Ja Ja
Språkstöd
0 av 7 5 av 7
PHP Nej Ja
Java Nej Nej
Python Nej Ja
Node.js Nej Ja
Django Nej Ja
Perl Nej Ja
Ruby on Rails Nej Nej
Databasstöd
0 av 3 2 av 3
MongoDB Nej Nej
MySQL Nej Ja
PostgreSQL Nej Ja
Stöd För Betalningssätt
0 av 6 2 av 6
PayPal Nej Ja
Kreditkort Nej Ja
Skrill Nej Nej
Banköverföring Nej Nej
Webmoney Nej Nej
Bitcoin Nej Nej
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