Cloudways mot Linode 2021

t that they have the best hosting support, their response time is almost immediately... I love Cloudway!

oxes. Haven't any issues to date, highly recommend!

eted. Once it was completed it was a complete disaster. Some of things I saw:
- My ssl certificate never was secure with the transfer
- My emails asking for customer support weren't going through to them
- My website was getting constant spamming comments after moving over to their hosting
- My website crashed for 3+ hours on back to back days
- slow service because no one is based in the US
I ended up just going back to siteground. You would have to put a bullet in my head for me to suggest Cloudways. The absolute WORST customer service and company i've ever had to deal with. This place literally had my website crashed for back to back days and couldn't figure it out. I hate everything about this company and would suggest to not work with them!

ed in Belarus and Russia.
When I contacted Linode with a DMCA complaint regarding someone posting my personal information and photos, they did NOTHING. They simply keep feeding me generic emails, continuing to host the website. At one point they denied they are hosting it!
This is the email I got from them!
***
Hi there,
We've received confirmation from Cloudflare that this is not currently hosted on our platform. At this time we consider this matter resolved, but if you believe this content is hosted on us again, please don't hesitate to reach back out to us.
If you have any questions or concerns, please let us know.
Regards,
Shelley (She/Her)
Linode Trust & Safety Team
***
I then filed an abuse complaint with Cloudflare and they confirmed they are hosting it. They then sent me another generic email:
Hi there,
I hope this finds you well. After further investigation of this matter, it seems that there has been a mistake on our end in regard to your complaint. I was able to verify that the content in question is hosted on our platform. With that being said I have gone ahead and issued a DMCA complaint on your behalf. We will reach out to you once we have an update from our customer. Please let us know if you have any further questions or concerns.
Best regards,
Brandon
Linode Support Team
***
They never do anything to remove offending content, breaking US law. These are criminals hosting criminal websites