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Memset mot InterServer

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Priser
6 webbhotellsabonnemang 56 webbhotellsabonnemang
Utgångspris 1 512 kr / månad 22 kr / månad
Gratis domän Nej Nej
Kuponger Nej 2 kuponger
Betyg
2.2
4.4
Pålitlighet 1.0
4.4
Priser 3.0
4.6
Användarvänligt 4.0
4.4
Support 1.0
4.4
Funktioner 2.0
4.4
Användarrecensioner
1 recension 388 recensioner
Senaste positiva recensionen No reviews yet
Excellent services!
Edward Shih,
9.6
They listen to my/customer's requests for a migrating Moodle site. They updated me on the progress of each step and I appreciate their great teamwork! Many thanks.
Senaste negativa recensionen
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mer information ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Dölj
The worst customer services ever
Ossama Salamah,
3.6
Since we migrated to Interserver.our emails are marked as spam with our recipients and I have contacted customer service several times without any solutions. I tried escalating but they don't have any escalation process. I t... Mer information ried reaching to their leadership on LinkedIn but no one is responding. I don't recommend them at all Dölj
Delat webbhotell
Nej
3 abonnemang från 22 kr till 69 kr
Under 4 dollar Nej

STANDARD

2,50 kr / MÅ
  • Utrymme Obegränsat
  • Bandbredd: Obegränsat
  • Panel: cpanel
Visa abonnemanget "STANDARD"
Under 8 dollar Nej

WINDOWS ASP.NET

8,00 kr / MÅ
  • Utrymme Obegränsat
  • Bandbredd: Obegränsat
  • Panel: cpanel
  • Antal webbplatser: 25
Visa abonnemanget "WINDOWS ASP.NET"
Över 10 dollar Nej Nej
Virtuella privata servrar
Nej
46 abonnemang från 52 kr till 1 379 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej

VPS1 - Linux

6,00 kr / MÅ
  • Utrymme 30 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "VPS1 - Linux"
Över 10 dollar Nej

VPS1 - Windows

10,00 kr / MÅ
  • Utrymme 30 GB
  • Bandbredd: Obegränsat
Visa abonnemanget "VPS1 - Windows"
Dedikerade servrar
6 abonnemang från 1 512 kr till 9 600 kr 2 abonnemang från 423 kr till 853 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej Nej
Över 10 dollar

1U 1xQuad-Core

175,46 kr / MÅ
  • Utrymme 1 TB
  • Bandbredd: Obegränsat
Visa abonnemanget "1U 1xQuad-Core"

AMD RYZEN 3600X

99,00 kr / MÅ
  • Utrymme 2 TB
  • Bandbredd: Obegränsat
Visa abonnemanget "AMD RYZEN 3600X"
Återförsäljare
Nej
5 abonnemang från 172 kr till 603 kr
Under 4 dollar Nej Nej
Under 8 dollar Nej Nej
Över 10 dollar Nej

RS One

19,95 kr / MÅ
  • Utrymme 80 GB
  • Bandbredd: 500.02 GB
  • Panel: cpanel
Visa abonnemanget "RS One"
Data Centers
2 av 6 1 av 6
Nordamerika Ja Ja
Europa Ja Nej
Asien Nej Nej
Oceanien Nej Nej
Sydamerika Nej Nej
Afrika & Mellanöstern Nej Nej
Supporttjänster
3 av 6 3 av 6
Direktchatt Ja Nej
Telefonsupport Ja Ja
E-postsupport Ja Ja
Forum Nej Ja
Videoguider Nej Nej
Kunskapsbas Nej Nej
CMS-support
2 av 9 6 av 9
WordPress Nej Ja
Hanterad WordPress Nej Nej
Joomla Nej Ja
Drupal Nej Ja
Magento Ja Ja
Fantastico Ja Ja
Softaculous Nej Nej
PrestaShop Nej Ja
Zen Cart Nej Nej
OS-stöd
2 av 2 2 av 2
Windows Ja Ja
Linux Ja Ja
Språkstöd
0 av 7 5 av 7
PHP Nej Ja
Java Nej Nej
Python Nej Ja
Node.js Nej Nej
Django Nej Ja
Perl Nej Ja
Ruby on Rails Nej Ja
Databasstöd
0 av 3 3 av 3
MongoDB Nej Ja
MySQL Nej Ja
PostgreSQL Nej Ja
Stöd För Betalningssätt
0 av 6 3 av 6
PayPal Nej Ja
Kreditkort Nej Ja
Skrill Nej Nej
Banköverföring Nej Ja
Webmoney Nej Nej
Bitcoin Nej Nej
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